How can we help?
Answers to the most common questions. Still stuck? Reach the desk below.
How do I get a card?
Create an account, deposit crypto, then issue a virtual card instantly. You can order a physical or metal card from the app at any time.
Do you hold my crypto?
No. Your keys stay yours. Social Card converts only the balance you spend, at the moment of the tap.
Where can I use the card?
Anywhere Visa is accepted, online or in person. Contactless, chip, and digital wallets are supported.
How does cashback work?
You earn a percentage back on card spend depending on your membership tier — from 0.5% on Basic up to 2.5% on Black.
Can I freeze my card?
Yes — one tap in the app locks the card instantly. Unfreeze it just as fast when you're ready.
What are the fees?
Issuing a virtual card is $0 on Basic. Memberships are optional, and network fees apply only when you move funds on-chain.